What Are People Really Saying?

Jo Ilfeld |Executive Leadership Coach|What are people really saying? Improve your emotional intelligence

Do you ever wonder if what people are saying is what they really mean? The truth is that about 90% of our communication is non-verbal so it’s not the words we say but our actions and body language and our tone of voice. Build up your emotional intelligence (EQ) by learning to read the room.

But what if that room is virtual? Change the view to gallery view so you can see everyone’s faces and pick one meeting a day where you use this view. During that meeting, watch people’s expressions and their body language. Focus on this rather than what they are saying to find out more about what they really mean.

Watch the video for more on developing your emotional intelligence.

Jo Ilfeld, PhD

An executive leadership coach, Jo helps C-suite leaders, executives, and high-potential managers develop the flexibility, skill, and frame of mind to meet the challenges of the next five, ten, twenty years…. and beyond. She works with individuals, teams and organizations on four core areas of leadership development. Check out Jo's bio page for more information.

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