Making an apology

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Mastering the Art of Apology

By Jo Ilfeld, PhD | December 12, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on the art of apology the image shows a man sheepishly holding up a sign saying "I'm Sorry"

Have you ever found yourself in a situation where you realized you’ve made a mistake and hurriedly rushed to apologize, only to sense something wasn’t quite right? You’re not alone. Recently, I’ve been working on an article on what to do when you mess up and in the process, dived into the nuances of apologies…

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