Amy Yao :: Summary
“I started coaching because I was having a rough time at work after I had been promoted to SVP. I needed some help to understand how I could make the shift from being a manager to being a leader. When Jo first started with me, our company had ended the year with very bad financial performance and my team was a big part of that. I needed to know how to turn those results around. My management quality index went from in the 60th percentile to 100% this year, a change that happened because of my work with Jo. I now have the highest score in terms of managing change in the company as a leader. I completely changed how I structure my time and lead.”
Amy Yao
Chief Actuarial Officer, Blue Shield of California