“My management quality index went from in the 60th percentile to 100% this year, a change that happened because of my work with Jo.”

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“I started coaching because I was having a rough time at work after I had been promoted to SVP. I needed some help to understand how I could make the shift from being a manager to being a leader. When Jo first started with me, our company had ended the year with very bad financial performance and my team was a big part of that. I needed to know how to be an effective leader and turn those results around. My management quality index went from in the 60th percentile to 100% this year, a change that happened because of my work with Jo. I now have the highest score in terms of managing change in the company as a leader. Our work together helped me not just professionally, but personally as well; I’m now a better parent and take vacations more because I’m more effective and yet have completely changed how I structure my time and lead.”

Amy Yao

Chief Actuarial Officer, Blue Shield of California